Next, wait for the SIM to connect to the Virgin Mobile network. How long does my contract last?. You could get up to £200 paid off. You’ll have to pay the fees first and will then need to send a copy of your final Virgin Media bill along with your proof of payment to Sky in order to claim your £100 credit. I'm still on my previous channels. How long should it take to - 5243138. You will need to provide your new address, the date in which you expect to move in, and the date on which you will be leaving your current property. How long does Virgin Media take to activate? If the property previously had Virgin Media before, it will take between 1-7 days. 0 Kudos. service agreement for Virgin Media Television, Virgin Broadband and Virgin Phone services These terms and conditions set out the between (1) you (‘agreement ’ you or ‘your’); (2) Virgin Media Limited, (Company Number 02591237) whose registered address is 500 Brook Drive, Reading, RG2 6UU (‘we’ or ‘our’); us’, ‘V2 modem and 1Gb tips and tricks. Find out when your activation day is: Get your order number from your. Until now. Further exclusions & legal stuff apply. You’ll need to return your Virgin Media Hub. Yes, your Disney+ subscription will change from £7. Subject to paragraph 40 (exclusions), a Communications Provider must pay automatic compensation to a customer if it does not activate a customer’s fixed line or broadband service by 11. Please try following the instructions <<< here >>> . on 26-03-2023 19:46. As long as you are in an area with coverage, mobile broadband gives you online access on the go. Its headquarters are at Green Park in Reading, England. 50 and £4. Virgin Media engineer installation. Send us a message through our contact form. Virgin Media broadband speed boost to the next available level (if you don’t take or already have the fastest Virgin Media speeds available to you in your. Our contract said our service starts on the 16th August. 168. Networking and WiFi. Log in to My Virgin Media. That’s where your Virgin TV box comes in: a seriously clever bit of kit built to help you search, save and stream the TV you love. Is it taking a while to activate your network?On the day of activation, take it out of the box, plug it into both the mains and into your telephone socket. Both Sky and Virgin Media will be reluctant to let you go. Your post is waiting for approval from FasterBroadband. We're excited to announce our new entertainment service - Stream. Go to the right and select Apps. Join Virgin Mobile and we’ll do most of the switching legwork for you, so you can lie back, grab a cool drink, and dream about your new Virgin Mobile phone and plan. The graph below depicts the number of Virgin Media reports received over the last 24 hours by time of day. The same goes if you’re switching to TalkTalk from any. Broadband. Once you're with O2, you can contact customer services for both O2 and Virgin Mobile by dialing 202 from your mobile. Apps and extras. At the moment, we haven't detected any problems at Virgin Media. Get ready. Further exclusions & legal stuff apply. Supercharge your world with Volt. Our next-generation Hub works alongside Virgin Media’s ultrafast broadband network to deliver peak WiFi performance, thanks to WiFi 6. After that you're free to discontinue the service by giving us 30 days prior notice. Any ideas? If you phoned in and did the regrade it's usually immediately, unless you are also receiving new equipment. What the lights on the modem mean. When I phoned I explained that I was wanting to have the service reactivated and paid for. Virgin Media installation: self-install with Quickstart kit The Quickstart kit is. When you buy your new Virgin Mobile phone contract or SIM from us, we’ll ask you if you want to switch then, and that’s when you can give us your PAC. Customers of EE, Vodafone, O2 and Three can also use the service at no extra charge but please check the eligibility conditions for your provider. In some cases, you may be asked to pay a security deposit to get service re-connected following non-payment. When you’ve got your QuickStart kit, we’ll activate your account and you can start installing your Virgin Media. Virgin's biggest and best broadband and TV package is the Ultimate Volt Bundle. It usually takes about an hour or two. If you see a blue screen asking for a password, ignore this page to go straight online – or if you want to manage your Back-up Hub’s settings, just pop in your. When the number of reports exceeds the baseline, represented by the red line, an outage is determined. Excludes Essential broadband customers from 10 November 2022. Home Providers Virgin Media Virgin Media installation: Here's what you need to know Dan Howdle | April 3rd, 2023 So you've decided to join Virgin Media, or you're in the process of deciding, and. Browse Virgin Media Virgin Media Community. If your balance is zero for 120 days, your account will be deactivated and you'll lose your phone number. If you have a Virgin TV 360 box or Stream from Virgin Media, there are four ways to navigate to the Netflix app: 1. Click on Manage Web Safe. on 07-11-2022 22:17. So, a 50 minute broadband, TV and phone. Log in to My Virgin Media. Virgin Media has been one of the front runners in terms of rolling out fibre broadband. These terms and conditions set out the agreement between (1) you ( 'you', 'the customer' or 'your' ); (2) Virgin Media Limited ( 'us', 'we' or 'our' ); and (3) Virgin Media Payments Limited (' Virgin Media Payments '). We’ll send you a confirmation email or text if we’ve found your. You can see when your device has connected to the network by checking the signal bar at the top of the screen. Use your voice. How long does it. 99 per month and for it to be added to my account without my permission or knowledge is in my view fraudulent. I accepted a deal on the phone on Monday, equipment came yesterday, but the new package hasn't activated yet. At least 30Mbps download speeds in every room or £100 one-off credit. Flexible call plans to stay connected with your loved ones. Keeping your number is as easy as 1, 2, 3. They'll then install a fibre socket inside. A 150Mbps fibre connection is also offered by Virgin Media and BT, but neither of these two providers also offer 50Mbps upload speed as. Online I ordered an upgrade to my package to add BT sport collection. New line cost. To understand why this may have happened. If you keep removing the Hub 5 and using your Hub 4 it will never activate. Generally it can take only 5 mins to refresh the box, and its just a case of sending a hit (signal) to your box to refresh. How long does a Virgin Media installation take? If your home has previously been connected to Virgin Media broadband, the whole signup to up-and-running process can be done in a few days. There are five main perks you get for being a Virgin Media and O2 customer: 1. Wi-Free is enabled on all our modems by default. See all stations with Virgin Media WiFi. This includes: The Stream box. How long does it take? Ideally, fibre installation should only take a few weeks, but it can take a lot longer under special circumstances or if consents are required. You can get in touch either by calling on 0345 454 1111 or by sending a message via the online chat service. I do hope you are enjoying your plan up to yet. 50 a month (£30 to £54 a year) depending on the exact bundle they have. Phone line - 5 mins. Recycle or return your kit. Virgin Media lists the following options for cancelling your contract: Phone: Call 150 from your Virgin Media home phone or 0345 454 1111 from any other phone. 57 REPLIES. Your actual speed will be dependent on your location, broadband line, home wiring, WiFi connection and time of day. You can get in touch either by calling on 0345 454 1111 or by sending a message via the online chat service. Just to let you know, your O2. Broadband speed. For Virgin Media TV, Broadband or Home Phone queries, dial 150 from your Virgin Landline or call 0345 454 1111 from your mobile. Excludes broadband faults and broadband network outages. Had a Hub 5 that was defective. £140 for a new line. 0/5. 150 free from your Virgin Media phone or 0345 454 1111 from any otherVirgin Media is a telecommunications company from England, founded in 2007, which provides telephone, television and internet services in the United Kingdom. Options. This is because 5G uses mid-band frequency radio waves (spectrum) which don't travel as far. That contract will also be cancelled when your service is switched to Vodafone Broadband on the chosen date (except for Virgin Media contracts). Virgin's broadband speeds and packages: Via its own broadband network, which uses DOCSIS® 3 cable technology, it has the fastest average download speeds of all the UK’s main ISPs of 1,130Mbps. If your number hasn’t switched to Virgin Media within 24 hours of your activation date – dial 150 free on your Virgin Media landline or mobile for more information, as you may be due. I accepted a deal on the phone on Monday, equipment came yesterday, but the new package hasn't activated yet. If none of the above are working, call us on 150 from your Virgin Media Phone or Virgin mobile, or 0345 454 1111* from any other phone. When you buy your new Virgin Mobile phone contract or SIM from us, we’ll ask you if you want to switch then, and that’s when you can give us your PAC. You may not have access to BT’s full fibre broadband packages in your area. When your household is with Virgin Media and O2 you’ll get supercharged speeds, data and WiFi. Reboot the VM Hub to see if the upgraded speed profile is available. I was struggling financially and the broadband wasn't high on my list of priorities. 59pm on the date initially confirmed in writing with that customer. Virgin Media Connect App: Take control of your bills, broadband and Wifi network the smart way, with Virgin Media’s brand new app. If you want to save on fibre broadband, Virgin Media is giving you the chance to pay absolutely nothing for the first three months of M250 Fibre broadband – that's a saving of £97. 3. WiFi hotspots. on 03-05-2023 11:12. 25 plus the £26. Virgin Media wouldn't confirm the smallest and largest increase customers face, but said 99. But you’ll need to get in touch with your provider to cancel if you’re with Virgin Media or another provider that doesn’t use the Openreach network. How long will Volt be available?. You'll see this icon when we think it'd be helpful for you to pause the video. That means double the mobile data on every eligible O2 Pay Monthly plan in your household. Advanced Settings > Wireless > Wireless Signal > click on Disable Channel Optimization at the bottom then click on Apply Changes. Chatter and natter. As a Virgin Media customer, you pay for your services in advance. Dave. 50, plus. Both Sky and Virgin Media will be reluctant to let you go. When it comes to set-up costs for Sky, these usually start around the £20 mark and can reach as high as £50, plus an. Select ‘Customize your bundle’ then under. How to cancel your Virgin Media contract. C. Subject to survey, network capacity and credit check. Had Virgin Media broadband installed two weeks ago. 18 month contract applies. That means double the mobile data on every eligible O2 Pay Monthly plan in your household. Just press and hold the voice button and say “Netflix” to open the app. Unique you've got your equipment home, her may need some aid setting she. We're pleased to announce that we've strengthened our partnership with Netflix. Once you’ve got all the bits and bobs in the right place, you can call our activation centre to activate your services on 0800 953 9500. Step 1: First set up your home broadband. Activation required. I have it paid up to date now though. 86% average network uptime (based on measurements from customer routers across the Virgin Media network. For example, you pay in September for October’s services. Next, wait for the SIM to connect to the Virgin Mobile network. Back a step. If you do need an engineer, they will contact you 24-48 hours before your appointment to confirm. Your broadband will start working on your activation day. It has been a month without broadband services for me and my family due to Virgin management’s incompetence and lack of care!! Last month, as soon as we decided to move home, we informed Virgin. Before you decide to cancel or switch providers you will have to give Virgin Media 30 days notice. 83 per day if we don’t install your services on the promised day until installation’s completed. You will then have 90 days to claim it. Any other method normally takes 48 to 72 working hours, although can take a couple of days longer if they are really busy as the channels need to be added manually. I ordered a speed upgrade last Thursday or Friday and still nothing as of today. B. You will receive your voucher claim email 120 days after your activation date. Millions of Virgin Media broadband, TV and home phone customers will see their bills increase this spring by an average of 13. Kindest regards, David_Bn. It normally takes no longer than 7 days, however with it being a special promotion the changes will need. Always have access to your phone when you need it. 2. BT have been doing this for. When your household is with Virgin Media and O2 you’ll get supercharged speeds, data and WiFi. As you move out of range of our 5G spectrum, your device will automatically select the most appropriate technology available instead. They told me that was ok and then took my payment details. Finally, they'll complete the setup to make sure it's all working. In practice, these upgrades mean it’ll now take M125 customers around 15 minutes to download one of the best Netflix movies in 4K (compared to 19 minutes previously), while M250 users can do the. If you receive a price increase letter or email then yes you can cancel without paying any early termination fees providing you do so within 30 days of receiving the correspondence. Excludes broadband faults and broadband network outages. as long as she agrees not to use the facilities. We’ll do our best to resolve your complaint on the call, but sometimes we’ll need to look into things in more detail and reaching a resolution may take longer. You could try rebooting the VM TV set top box. Switching from Virgin? If you're switching from Virgin. Then, you pick and choose the paid channels and services you want, with rolling 30-day contracts, and a 10% ‘cashback’ on top every month. £29. So you've decided to join Virgin Media, or you're included the processing off deciding, and you want to know the ins and outs of the installation process. If she is the account holder, then I think you should agree to someone else taking over the bill. When you switch, you’ll be provided with an adapter, which you can use to plug your phone into the Hub – that’s all there is to it. Connect the Hub’s new power cable with the blue label to the back of the Hub, and plug the other end into a wall socket. When you switch, you’ll be provided with an adapter, which you can use to plug your phone into the Hub – that’s all there is to it. We would like to show you a description here but the site won’t allow us. The Stream remote. Wine Gifts Our trusted partner Virgin Wines will despatch your gift within 28 days of your Virgin Media services being installed or activated. Problems in the last 24 hours. You will need to provide your new address, the date in which you expect to move in, and the date on which you will be leaving your current property. 15 if we don’t turn up on the promised day of an. A broadband speed boost to the next available level (up to a max of 1Gbps) and up to 3 WiFi Pods (if needed) at no extra cost. How long does it take for the speed upgrade to happen? If you was already a 02 customer you would have to bolt using the 02 app and can take 14 days. This should have been explained to you when placed the downgrade request. They'll then install a fibre socket inside. So, that’s superfast broadband, digital TV and home phone or our Volt packages when your household is with both Virgin Media and O2. 50 a month, and most will see increases of between £2. Compatible with Hub 3 and above. If you want to save on fibre broadband, Virgin Media is giving you the chance to pay absolutely nothing for the first three months of M250 Fibre broadband – that's a saving of £97. Cut down your bills by comparing the best broadband and phone deals from Virgin Media. If your speed still hasn’t improved with one WiFi pod, simply re-test your speed on the Virgin Media Connect app and if recommended, you can add another WiFi Pod for free. In November we announced that we’d be opening up Priority to our 5. Virgin Media;. The average increase is 4%, or £3. Services only available in Virgin Media network areas. Broadband. 12 or 18 months). What that should mean is within the 24 hours of the O2 SIM activating, your number is transferred across from the Virgin Mobile one to the O2 one. Excludes Essential broadband customers from 10 November 2022. Hi all, does anyone know how long Virgin will pay compensation for non installation of broadband for? Install was originally due to take place on 5/10 which was re-arranged. Make the call to the Virgin automated number. 'One-off charges & credits' are one offs, and will only appear once 3. Moving home with Virgin Media. Easier broadband switching for Virgin Media customers and others. Contract length: Up to 48 months for the. Our trusted partner Edenred will send you a Compliments Select voucher code to your email address within 28 days of your Virgin Media services being installed or activated. At most it should take 24 hours (that's. £8p/m extra or included with Gig1 or Volt. 05-01-2022 16:01. If you choose another Netflix plan, you’ll only have. Go to solution. Reset Hub password. 50 a month, and most will see increases of between £2. And lastly, if you leave Virgin Media’s broadband at any point – the Stream box will stop working, and you will need to return it. We'll telling you select long it takes, what you'll need, and thing to expect. Plusnet will let you keep your email address and use it for free. 50 and £4. When you move, if you are keeping the same services, you should take all your. Discover how Virgin Media services are installed. £8 a month add-on or at no extra cost. Connect the two parts of the power supply and plug it into a power socket. Choose any bundle that includes broadband and TV - just hit Customise your package to add it. Whether you’re a new customer setting up equipment for the first time or you need to replace a Hub, Follow our step-by-step guide to get set up in no time. Post: You can send a letter to Virgin Media, Sunderland, SR43 4AA. Sky will credit your account with up to £100 if Virgin charges you termination fees. The Hub 4 supports dual-band WiFi 5 and Intelligent Mesh, which is used by the Wifi Max guarantee and WiFi boosters. Updated on 20. How long does the installation take? Generally speaking, we ask you to allow around two hours, but in most cases we get it done much sooner. Never been a fan of Virgin Media. 76 for the remainder of my original plan on a 30 day rolling contract. I think the issue is that the order has not been processed on VM’s side, because it has not been reflected in my account nor activated. When I'm logged into my account, it says the "Services will start date" as 1st June. Use your voice. We're pleased to announce that we've strengthened our partnership with Netflix. 99/month to £10. You'll see this icon when we think it'd be helpful for you to pause the video. Virgin Media; My Virgin Media; Shop;. Turn on all V6 boxes: take your current TV boxes off standby and check they’re connected to the internet, ready to download TV 360. broadcasting a wireless signal. How to turn on Child Safe. TV on the go. 0 and phone. you should tell us this as The Virgin Media . Broadband deals; Broadband, TV and phone deals;. TV. Hi, As I’m about to sell my house, I’ll soon be submitting 30 days’ cancellation notice for my Virginmedia contract for landline, phone package, WiFi/Broadband, and TV package with 2 x TiVo boxes. BT. How to reboot my modem. What does Virgin Media HomeWorks include? Your own IT team – on call 24/7 . If you’re having any hiccups, check your QuickStart guide. Enjoy!Think ahead about a backup connection. Note: The installation typically takes about two (2) hours but can sometimes take longer. SpeedSign in to My Virgin Media a. Installing V6, Hub 3. All you need to do is head to My Virgin Media and create a Wi-Free password to use the service. and how long is left on your minimum term for each service. Welcome to Virgin Media! This video will take you through installing your broadband, step by step. As long as you are in an area with coverage, mobile broadband gives you online access on the go. Press Home. However, if you’re on one of our 30-day rolling contracts you’ll need to pay an additional one-off flexi fee of £45. Yikes! To reactivate your account, click on the link "Activate now" above. If you take a bundle with both Virgin Media and O2, you’ll have separate contracts and bills – one for Virgin Media, and another for O2. We’ve put together some handy hints and tips to help you become a Virgin TV pro – just let us. If you have lost your sim you report the SIM as lost within your My Virgin Media account. 2. Up to 3 WiFi Pods if needed. New contract can be arranged – look for your next broadband, TV and home phone deal by signing in My Virgin Media > My Account, or My Upgrades & Offers; or Your Account for your next Virgin Mobile Free to switch providers – 30 days’ notice is all you need to give should you wish to leave. EE. V6. Our longer 24-month contract broadband only deals may offer better value than the 18-month option,. If that doesn't work you can also call by calling 0800 064 3850 to order a pod (they will only send out one at a time, and there must be an interval of at least one week before a second order will be accepted). But if you wish to, you can change or cancel your package at any time before 31st October 2015 without paying any cancellation fees. That's just one way we're helping you stay connected. Just press and hold the voice button and say “Netflix” to open the app. Apps and extras. These exclusive Black Friday broadband deals are another great way to fill your home with Virgin Media and enjoy fully connected entertainment for less – saving up to £204! You pay £0 a month until February, so just sit back and enjoy our best-ever TV 360 box, our Intelligent WiFi Hub and crystal-clear home phone calls, all on us. Now go to Advanced Settings > Wireless > Security > Add a 2 to the. Virgin implements annual price rises and your price will also rise at the end of your fixed term. You’ll find some simple step-by-step instructions telling you how to set up each of your services. Sign in to My Virgin Media, go to My Profile and/or Manage Accounts depending on whether the account concerned is your primary account or an. Also take a look at: how to get best WiFi signal Or, you can follow our help guide for more advice on setting up your Virgin Media broadband. Setting Up The Virgin Media Stream When you order the Stream, you can get a Virgin Media O2 engineer to install it for you – but self-installation is relatively easy, even though – curiously – the box. on 18-05-2023 15:49. Our longer 24-month contract broadband only deals may offer better value than the 18-month option,. Some Stream subscriptions require. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. Max download is saying 402500089 bps. However, in some cases, it may take longer. All you need to do then is connect up and go. Via the app section. You’ll leave the Hub alone for 10 minutes and the TV 360 box for 5 minutes, while they’re sorting themselves out. <link rel="stylesheet" href="styles. Mission beach, Queesland. £5. £8p/m extra or included with Gig1 or Volt. I'm still on my previous channels and internet speed. Use of WiFi is subject to Virgin Media’s terms. how long does virgin media take to recycle phone numbers and is it possible to call in and ask for the number back, my details are still associated with this. Open a browser and l og into your hub 192. You will then have 90 days to claim it. Netflix Add-to-bill tip. Sometimes you may notice that the monthly price for your services has changed. That means double the mobile data on every eligible O2 Pay Monthly plan in your household. Make sure you have your account number and area reference. Hello, when signing up for broadband we were not asked when we wanted the line to be activated. Day you make the switch*^ vs. Volt, Bigger Volt and Ultimate Volt all come with exclusive Volt benefits and boosts for customers. It was available for £12. Netflix activation. Netflix activation in Stream from Virgin Media 2 weeks ago; TNT Package Activation in Virgin TV 360 21-09-2023; Online upgrade not activated in Virgin TV 360 03-09-2023; Sky Sports HD not activated in Stream from Virgin Media 27-08-2023; 48 hour delay to activate SS UHD? in Virgin TV 360 25-08-2023Claim rebates for completed homes (optional) Broadband, TV and phone deals Broadband, TV, phone and SIM deals Black Friday broadband deals Broadband no upfront cost. No setup fee. except for a one-time activation fee of £35. Long story short. will typically be 12 months from when we activate your . 3. Virgin Fibre Areas only. See full list on cable. You will then have 90 days to claim it. You can get free and impartial advice and help with switching over the phone from our Ofcom accredited phone service by calling 0800 093 0405 (or we can call you ), or you can contact our Broadband Expert to ask questions by email. 13-12-2021 15:21. Otherwise, it’ll delete your account. When I phoned I explained that I was wanting to have the service reactivated and paid for. In short, this means that customers will be able to buy Virgin Media and O2 products together, for the first time, and take advantage of new benefits. Ends 16th November. on 11-02-2023 20:31. Connect to WiFi. If you're switching from a non-cable provider (like Sky, BT, EE or Plusnet) we'll work with your current provider to transfer your phone line. Step 4. If you’re joining NOW Broadband from BT, EE, TalkTalk, Plusnet or any other non-cable provider, you won’t need to cancel with them or let them know you’re leaving - we’ll take care of everything. You’ll have to pay the fees first and will then need to send a copy of your final Virgin Media bill along with your proof of payment to Sky in order to claim your £100 credit. I was a little suspicious of the email so I contatced them via their online chat. a broadband speed boost to the next available level (up to a max of 1Gbps) in your household with up to three WiFi Pods if needed. Consider how long you can commit to signing up for. Upgrading Fibre and TV to Hub 3. ‘Up to €420 savings claim’ is based on Virgin Media customers who have Virgin Media’s 500Mb Broadband plan with a standard price of €35 p/m for 12 months (€70 p/m thereafter) and are outside of their initial 12. Mr_Tart Posts: 635. Hub 3 has everything required to serve up to 516Mbps (M500) to your household, though you may struggle to get all of that speed to a single device over wifi, since the Hub 3 doesn't offer. You've come to the right place. For customers new to Virgin Media – select one of the Broadband/TV bundles currently available, then: Enter your postcode when prompted to check availability in your area. The only serious rival that's available right now is the Sky Glass, a streaming TV loaded with Sky's interface as well as quick access to on-demand content and live channels. Both your fibre cable and Wi-Fi router will be plugged into this. How to transfer your home phone number. That means: double the mobile data on every eligible O2 Pay Monthly plan in your household. 22-03-2022 09:31. My minimum contract ended last month, and my new house isn’t served by Virgin, so I’m not able to transfer my package to my new house. Just take these three simple steps to switch and transfer your number to your new phone. You can call your father about it to check if he did some changes on your account since you mentioned that you are on a joint account. Here’s how much we’ll credit you for the following service issues: £9. Discover how Virgin Media services are installed. If you're setting up a line for the first time, this can usually be connected without an engineer. Then, under Virgin Media Mail app password tap Generate new App password and follow the instructions. speeds explained. If you're switching from a non-cable provider (like Sky, BT, EE or Plusnet) we'll work with your current provider to transfer your phone line. Call 150 on your Virgin Media home phone or mobile, 0345 454 1111* on any phone. So, a 50 minute broadband, TV and phone. Virgin Media customers with Virgin TV 360 or Stream can now access a wide range of must-see content available on Paramount+ directly via their set-top box for just £6. How to set up Fibre Broadband. Stream from Virgin Media: Virgin Media broadband required (min. Ends 16th November. Without a landline: 21 days. Virgin Fibre Areas only. Get connected to the Virgin Mobile network. And with our 500GB TiVo box you can record around 250 hours of standard TV or around 50 hours of HD TV. Dave I don't work for Virgin Media. WiFi Max. But the activate button will not work for anybody that has not had the email , because if that hasn't been sent the fix has not been applied to their account. A mobile broadband dongle or tethered smartphone can be a good option to get emergency internet access for at least a day or two. Free setup. Here are our early impressions of it. Standard fibre broadband - 12 or 18 month contract: Pay a £10 broadband activation fee and choose a free wireless router. The work itself will likely take less than. No need to contact your current provider – we’ll do that for you (unless you’re with Virgin Media*). Free installation and activation fee worth €149. Φ Broadband speed is described as 'average download speed of 10Mb', as it is based on speed available to at least 50% of customers at peak time (8-10pm). Once your existing Netflix plan ends, you can add Netflix to your Virgin Media bill when you restart your plan – either on the Virgin TV box or in. When you’ve got your QuickStart kit, we’ll activate your account and you can start installing your Virgin Media. You can see when your device has connected to the network by checking the signal bar at the top of the screen. If you don't have your old SIM to hand, just log-in to Your Account and in Plan and Device there's an.